Customer service-- a forgotten idea

A few months ago I ordered a pizza from Dominos-- the delivery guy did not have change for a twenty- and instead of getting a five dollar tip- he ended up with an 8 dollar tip.

I complained to Dominos about this scam-- don't you think that the drivers should have enough change on them to break a twenty for a twelve dollar order--One Would Think.

A complaint to the main headquarters led to a promise of a call from the Silver Spring Dominos-- three months later I am still waiting.

Meanwhile-- Papa Johns has been advertising their pan pizza.
I ordered one and it was not so good. The crust was burnt and had an off taste.

I emailed a complaint to their main headquarters- I received a response the same day from the local proprietor- he apologized and offered a free pizza in turn-- anykind I wished for.

The next day I ordered the spinach, chicken alfredo. It was excellent as was the customer service.

I will now add Papa johns to my list of good places for pizzas along with Armands, and Z-pizza.

Dominos will be added to my "S" list.